Frequently Asked Questions (FAQ)
When is the earliest delivery?
Our standard is next day delivery. Daily cut-off is 10pm. So for e.g. if you order now before 10pm tonight, you can get it by tomorrow morning 10am to 12pm. Our delivery is 10am to 12pm daily excluding public holidays.
Do you accept Cash on delivery (C.O.D)?
No. We do not accept Cash On Delivery (C.O.D). Orders will only be processed when we received the payment. You may purchase through our website using your credit card (Visa, Master and Amex) or PayNow/Bank Transfer. For PayNow/Bank Transfer, please follow the instructions here.
Is your product cooked?
All products are cooked, packed and distributed as chilled products. You need to heat it up by steaming the product at high heat for 6 to 8 minutes before serving for consumption.
How long can your product last in the refrigerator?
When not consuming, Keep it refrigerated (Chiller) at 2-7°C at all times. It can last for one week in chiller conditions and three weeks to a month in freezer.